Return and Exchange Policy

We strive to ensure your complete satisfaction with your purchase. If, for any reason, you are not entirely satisfied with your order, we have formulated a straightforward return policy to facilitate the process.

Return Eligibility:
To be eligible for a return, the following criteria must be met:

  • The item(s) must be in their original condition, unworn, unwashed, and free from any signs of use or damage.
  • The request for a return or exchange must be initiated within 3 days of the date you received your order.


Return Process:
If you wish to return an item, please follow these steps:

  1. Contact our customer support team at 9761723037 within 5 days of receiving your order. Kindly provide your order number and a detailed explanation of the reason for the return.
  2. Our customer support team will review your request and provide you with further instructions on how to proceed with the return.
  3. Once your return is approved, carefully package the item(s) in their original packaging to prevent damage during transit.
  4. Ship the item(s) back to us using a reliable and trackable shipping method. Please note that the return shipping costs will be the responsibility of the customer.
  5. Once we receive the returned item(s) and verify their condition, we will initiate the refund process.


Refund Process:
Upon receiving and inspecting the returned item(s), we will process your refund as follows:

  • If the item(s) meet the return eligibility criteria, we will issue a refund to the original payment method used for the purchase.
  • Please allow up to 2 business days for the refund to reflect in your account. The exact time may vary depending on your bank or credit card issuer's policies.


Non-Returnable Items:
Please note that certain items are not eligible for return for hygiene reasons, including but not limited to:

  • Undergarments
  • Socks and tights
  • Toys


Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will work diligently to resolve the issue and provide a suitable solution.

Please note that any items returned outside the specified 5-day window or not in compliance with our return policy may not be eligible for a refund.

If you have any questions or concerns about our return policy, please don't hesitate to contact us at 9761723037. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.